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Contact Us
Fiido Support & Contact
How can we help?
Get in contact with our professional support team. Whether you’ve got a question about your order or ebike, we will respond within 24 hours to your message with the answers to all of your questions.
How to Get in Touch
Help with my order
If you have other questions about the order, product, or shipping, we are happy to help you.
Email: service@fiido.com
After-sales service
Something not right with your e-bike or accessories? We’ll help you step by step to help solve the problem.
Email: support@fiido.com
Wholesale inquiries
If you are looking for the supply of low cost for businesses and resellers, please don't hesitate to contact us.
Email: sales@fiido.com
Brand promotion
For branding, public relations, media and influencer inquires, please contact us for further information.
Email: pr@fiido.com
Contact Fiido CTO
Welcome to submit more opinions about the products to our CTO——Keven
Email: keven@fiido.com